"I have been seeing Mandy at First Impressions since August 2014, for both PicoSure tattoo removal and PicoSure Focus laser rejuvenation services. I had been previously going to a well known laser and skin clinic in the suburbs for my laser tattoo removal, and was not happy with the service I was receiving. I would see a different person every appointment, and there was absolutely no personalisation of my tattoo removal treatments based on my results. I was also paying top dollar for these treatments. After six months, I knew it was time to move on. I was first made aware of First Impressions via Pete Sherrington of The Piercing Urge – Pete absolutely raved about the clinic, and Pete is a man who knows his stuff. I made my first appointment at First Impressions soon thereafter. For my first appointment, I booked to have a small area treated. And that is all it took for me to be a convert to First Impressions, and leave the old behind. Mandy has since been taking amazing care of me. Mandy is now currently treating three tattoos – one on my arm, one on my leg, and one on my foot. I am seeing excellent results thus far. Once these have fully cleared, I will be commencing treatment on several tattoos on my back. I have also had several PicoSure Focus laser rejuvenation treatments done on my face to treat a myriad of issues – some scarring and hyperpigmentation being the primary issues. However, I have also been seeing a remarkable difference in my rosacea – even though PicoSure Focus is not specifically designed nor marketed as a treatment for rosacea, I have seen a drastic improvement in my skin. This was a completely unexpected result. Aside from that, the PicoSure Focus treatment has successfully improved the appearance of a number of scars on my face (including some old piercing holes) and scars from prior surgery. I have also had some surgical scars on my body treated, and have also had impressive results there. Overall, I am absolutely thrilled with the treatment I have been receiving at First Impressions. First and foremost is the service – Mandy goes out of her way to provide an exceptional service, getting to know you as a client, and tailoring your laser sessions accordingly to maximise your results. There is also a strong focus when it comes to maintaining their equipment, staying up to date with the latest training and techniques, and doing any research needed for individual clients. And most importantly – both Mandy and Dani of First Impressions are fully accredited by the manufacturer of PicoSure, Cynosure, to perform PicoSure laser treatments. Photos of my results thus far are available via Mandy and Dani. I will continue to be a client of First Impressions for many years to come. I cannot recommend them enough!" 23.01.2015 Bernadette1