My husband and I were delighted with the service from Maroondah Heating and Cooling. From the original email requesting a quote, the representative (Dave) who advised and quoted on the system best suited to our needs, through until the unit was installed by the team from MHC, led by Dale, we can only advise it was first class all the way, The office kept us well informed from start to finish and we can only add it has been a pleasure to work with this company ... just need to deal with this company ..just need some warmer weather to check out our new Daikin.