Company description
Over at Maid2Match Sunshine Coast we are a family owned business which was founded by two brothers who experienced the shambles that was the cleaning industry a few years ago, when trying to hire a cleaner for their parents. Following on from this tedious experience of unanswered call after unanswered call and it taking 24 hours to get a single quote, they were compelled to create a solution which would deliver a smarter level of hassle free service to Australians.
There is no doubt that after reading over our website or if you’ve seen one of our advertisements, you are aware we are not your standard house cleaning company. We consider ourselves a customer service company who specialise in domestic cleaning. Since Day 1 our belief has been to deliver WOW results every single day. Whether this is in the quality of our clean or in a simple text message interaction with you. Our super friendly and helpful customer support team are the best in the industry and as a result we are able to attract the best office staff and cleaning partners! We also differ from most cleaning companies in that We hire based on culture fit and then experience.
In order to ensure you are getting the service you want, you are able to rate your clean after every service using our cleaner performance system. This ensures you can provide direct feedback easily and quickly and don’t have to have any awkward conversations with your cleaner.
All our cleaning partners go must pass a thorough recruitment process which involves multiple steps and as mentioned above they must be a culture fit for Maid2Match. Communication is so vital to the service we deliver so all our professional cleaners must meet our high standards here. Since we onboarded our first partner, we have believed that ensuring we are paying our cleaners fairly while also making their work life easier would be one of the keys to Maid2Match becoming successful. We truly understand that happy cleaners equals happy customers. So far this has allowed us to partner with the best local cleaners due to the 5 star experience they get when they become one of our cleaning partners
Our customers are able to get an instant quote online, and then book in less than 60 seconds using our instant quote and online booking form. Better still, all our recurring services get to make use of our significant recurring discounts, with our most popular service being a fortnightly clean which gets you 10% off every recurring service!
After launching in their hometown, Maid2Match expanded their service to Sunshine Coast in 2018. As the best domestic cleaning company and incredible customer service team, we are proud to be a part of the greater Sunshine Coast community.
