I contracted Elegant Media to build an app for Android smartphones in 2012. They were unable to build the app as per the specification’s in the contract and refused to refund any money. I was forced to take legal action with the Consumer, tenancy and trader tribunal of NSW, who awarded damages of $4,125 to me (being the full amount I paid Elegant Media) in a tribunal hearing on the 17th December 2013 ( http://sdrv.ms/1aJOtv8 ). I sent an email to Elegant Media requesting they comply with this ruling by the due date (10 January 2014). The CEO’s (Anushka Bandarra) response by email was “This is an unfair decision while giving a tide deadline. As it look like you really desperate to get paid from me. I am going to go for a rehearing so forget about to get money in to your account January. We are not hear to work for free.”. Elegant media made an application to appeal the ruling which was reviewed and rejected on the 17th January 2014. To date, Elegant Media have not complied with the Tribunal’s ruling and I now have to request the Melbourne Magistrates court to enforce the ruling.
