Company description
Protonmail is the place for users to access the complete faculty of email services. There is no other communication medium or software which is as reliable as Protonmail. But due to changes made on the account knowingly or unknowingly, there are some cases where users do face issues on their account. There was an issue where the user was not able to receive emails on their account. To solve the problem kindly go through the given points.
• It must be checked if the email has been blocked by the user.
• Make sure the account is on enough space.
• If the internet is not connected or working properly then an email will not be received.
• If the sender has not entered the email address correctly then an email will not be received.
After checking on the given points user will be able to solve the problem of not receiving email. If there is any other such case with Protonmail then don’t hesitate to give us a ring at Customer Support.
